Privacy Policy

Payd Processing LLC (“Payd Payments,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit paydpayments.com or use our payment processing services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Identification & Contact Data: name, business name, email address, phone number, mailing address, and similar identifiers you provide on our application or contact forms.
• Business & Financial Data: business type, processing volume, ticket size, bank account information, tax identifiers, and other underwriting data necessary to evaluate and service merchant accounts.
• Technical Data: IP address, browser type, device identifiers, referring URLs, pages visited, and similar information collected automatically through cookies and analytics.

2. How We Use Your Information

We use the information we collect to:

• Process merchant applications and provide payment processing services.
• Verify your identity and conduct compliance, underwriting, and fraud-prevention checks.
• Communicate with you about your application, account, transactions, and services.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.
• Send marketing communications, with your consent where required.

3. SMS / Text Messaging

If you provide your phone number and check the SMS opt-in box on our application form, we may send you recurring text messages relating to your application status, account updates, and customer service. Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any of our messages, or reply HELP for help. See our SMS Terms for full program details.

Phone numbers and consent data collected for SMS messaging will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We may share these phone numbers only with our SMS service providers (e.g., messaging carriers and aggregators) strictly to deliver the messages you have opted in to receive.

4. How We Share Your Information

We may share your information with trusted third parties including banking partners, card networks, sponsoring banks, underwriters, regulatory authorities, and service providers who assist us in operating our business and providing services. We do not sell your personal information.

5. Cookies & Tracking

We use cookies and similar tracking technologies to operate the site, remember your preferences, and analyze how the site is used. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures including PCI-DSS-aligned controls, encryption in transit, and restricted access to personal and financial data. No method of transmission or storage is 100% secure, but we work to protect your information consistent with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Request data portability.
• Withdraw consent at any time, including by replying STOP to SMS messages.
• Lodge a complaint with a supervisory authority.

9. Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective when posted.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Payd Processing LLC
Email: support@paydpayments.com